Refund policy

Return and Refund Policy

Last Updated: November 7, 2026.

Welcome to Dekorrr At Dekorrr, we want you to love your purchase. If you are not completely satisfied, we are here to help.

1. Return Eligibility You may request a return within 30 days of delivery. To be eligible, items must be unused, in their original condition, and in the original packaging with proof of purchase.

2. Damaged, Defective, or Incorrect Items If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos or videos showing the issue. We will arrange a replacement or full refund.

3. Return Shipping We offer free return shipping on all eligible returns within the United States. Once your return is approved, we will provide a prepaid return shipping label.

4. Restocking Fees We do not charge any restocking fees for eligible returns.

5. Refunds Once we receive and inspect your item, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method within 10 business days.

6. Exchanges The fastest way to get what you want is to return the item you have and make a separate purchase for the new item once the return is processed.

7. Non-Returnable Items Certain items, such as final sale products or customized goods, cannot be returned unless defective. Please check product pages before purchasing.

8. How to Request a Return 

To request a return, please contact us:

Email: support@Dekorrr.com
Business Hours: Monday–Friday, 9:00 AM–5:00 PM
Typical Response Time: Within 24 hours

Please include your order number and the reason for your return request so that our support team can assist you efficiently.

Dekorrr reserves the right to review each return request and determine eligibility in accordance with this policy and applicable laws.