How long will it take to receive my order?

Orders are generally delivered in 8–15 business days total, including 1–3 business days for processing and 7–12 business days for shipping transit.Read more.

How to track my order?

Tracking information is provided once your order has been shipped. If your order is delayed beyond the expected timeframe, please contact our support team for assistance.Read more.

Do you ship internationally?

No, we do not ship internationally. We currently only ship within United States.

Do you offer free shipping?

We offer free standard shipping on all orders within the United States.Read more.

What is your return policy?

Eligible items may be returned within 30 days of delivery if they are unused, in their original condition and packaging, and accompanied by proof of purchase. We provide free return shipping within the United States and a prepaid label after approval, with no restocking fees. Final-sale and customized items cannot be returned unless defective. Damaged, defective, or incorrect items should be reported within 7 days of delivery with photos or videos. Approved refunds are processed to the original payment method within 10 business days after inspection.Read our Return and Refund Policy.

Can I exchange an item?

The fastest way to get a different item is to return the item you have and make a separate purchase for the new item once the return is processed.Read more.

Can I cancel or change my order?

If you need to cancel or modify your order, please contact us as soon as possible at support@decorr.com. Orders that have already been processed may not be eligible for changes.

Do you accept store credit?

We accept store credit as a payment method.

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Dekorrr Frequently Asked Questions

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Welcome to DEKORRR, your trusted US source for premium home decor, lighting, and stylish accents. Designed to bring warmth, comfort, and elegance to your home.

Customer Service:
Monday – Saturday, 9:00 AM – 5:00 PM
Typical Response Time: We strive to respond to all inquiries within 24 hours during our business days.

Address: 8375 Sultana Ave, Unit 2, Fontana California 92335, United States

support@dekorrr.com
+1 (909) 551-4538

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